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| Around-the-clock service |
| | Innter.Net© services are designed for customers who cannot accept a system failure of their web-presence.
Our qualified and certified technicians are on twenty
four hours a day, three hundred and sixty five days a year. Thereby we
ensure our services are available constantly and without problems. | |
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| Provision of all services |
| Innter.Net©
handles the complete technical operation of your web-presence.
This includes the provision, administration and around-the-clock
surveillance of all required facilities and server services.
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| Accredited registrar |
| | Innter.Net© is
an accredited member of the most important registration centres and can
directly access the electronic registration system.
Thereby we can not only offer you favourable conditions
for the domain registration, but also immediate reaction times and high
security during a domain move. | |
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| Provider change |
| | If you're planning a domain move / provider change to Innter.Net©, we offer you support with all formalities by skilled registrar personnel. The move of your web project can take place without downtimes - you won't even notice. | |
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| Competent support |
| | Every Innter.Net© support employee is a qualified and certified expert in his field of duty. Our friendly support team
is available to you around the clock with advice and active support for any
queries about server and domains. | |
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| Server performance |
| | Innter.Net© server systems utilise less than 20% of their capacities on average, in order to provide full performance even during short-term
high performance demands. | |
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| System availability > 99,9% |
| | Innter.Net© business
webserver systems offer a maximum of system stability and availability.
Defective parts can be exchanged without disrupting due to Hotswap hardware components. A Hotstandby server system is aconstantly
active and will automatically stand in for a defective system in case of a
complete disruption.
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| Dedicated distributed services |
| | Innter.Net© provides each server-side service on dedicated distributed server systems. Thereby a tailored configuration is possible for each server service. This not only increases the stability of the running operations, but also the scalability compared to a single computer, since you can quickly increase performance by simply adding more computers. The distribution of services in the background is not visible to you due to the consistent user interface in the Innter.Net© customer centre. You can carry out all settings in one interface and thus operate your
webserver conveniently and simply. The system is transparent, as if the webmaster was operating a single system. 
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| Redundant connectivity |
| | Innter.Net© server systems are connected to one of the world's most powerful backbones (Tier 1) via multiple 9.6 Gbit/s connections (approximately the performance of 10,000 conventional DSL connections).
In case of any connection problems, state-of-the-art
routers and switch systems ensure a continuous connection with transparent
takeovers by equally capable backup systems.
That means nobody but us at the NOC notice.(NOC =
Network operation centre). | |
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| Short response times |
| | Innter.Net© ooffers
and maintains maximum performance and availability to national and
international traffic due to intelligent routing via BGP / OSPF and
distributed locations of the DNS server systems. 
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| Monitoring |
| | Innter.Net© monitors the entire infrastructure, including each and every single server service, around the clock via two physically separate network surveillance centres (Network Operation Centre = NOC). Disruptions are recognised within seconds and immediately forwarded to certified technicians via pagers and e-mail. | |
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| Full access-rights |
| | Innter.Net© is
the sole owner of all systems made available to customers.
Thus full access to all server systems and services is
possible at any time.
Thereby we can not only ensure our customers individual configuration
possibilities, but we can also suitably react to possible disruptions
without the delay from third parties.
We developed the customer centre and software are are
not reliant on any software producers. In this way, we have full access and
control of the complete source code. | |
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| Do-It-Yourself administration |
| | You don't have to be an IT professional to carry out your desired settings by yourself. For administration and configuration we provide the Innter.Net© customer centre, which was developed in collaboration with usability experts for the highest possible user-friendliness. | |
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| KnowledgeBase |
| Innter.Net© offers
you access to the KnowledgeBase in the customer centre.
Here you can not only find detailed configuration instructions for commonly
used programs for e.g. e-mail or FTP, but also further technical information,
tips and tricks for topics homepage, Internet, webserver and domains. | |
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| Financial stability |
| | Innter.Net© is a self-contained and company-independent enterprise, which has outstanding security and full equity cover. Due to the internal flat hierarchies and flexible structures, Innter.Net© can quickly react to new technical innovations and market demands. | |
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