Webserver service:
A webserver is a server service, which provides information (websites). A website visitor makes a request, for example by clicking a link in his browser (a program such as Internet Explorer to view websites). The browser directs the request to the web-
server addressed in the link. The webserver delivers the addressed page. The browser displays the transmitted data to the website visitor on the screen.

In a typical environment of a website, a webserver predominantly delivers static files such as HTML pages, stylesheets or images and graphics (JPG, GIF, PNG). As well as static data, dynamic data (generated at delivery) is increasingly delivered. This takes places by using scripts on the basis of programming languages such as PHP or Perl. The use of dynamic pages enables interactive user direction among other things. Examples of dynamic pages are forums, database interfaces or search engines.

Predictable response times:
As well as the page size of your website (low storage requirement), a low variability of response times of all technologies on the Internet is required.

Unfortunately, response times on the web vary greatly, as they depend on many different components, such as the speed of the computer or the user's Internet connection, which you can't influence for you website visitors.

If a slow delivery of your website due to inefficient server systems is added on top of that, your website visitors and interested parties will be annoyed.


Website visitor satisfaction:
The visitors' satisfaction depends on their expectations as well as the actual response time. When the opening of a website is sometimes carried out quickly and sometimes slowly, the visitors don't know what to expect. When the users expect that an action will be carried out quickly, they will be disappointed when this action is slow.

Individual users are not interested in the causes of slow response times. They only notice that the page doesn't offer a quick and reliable service. Slow response times often leads directly to a loss in trust and a reduction in visitor traffic because the desired information is searched for elsewhere.

To ensure constant high performance of script processing as well as website delivery, Innter.Net© takes a number of measures which are monitored around-the-clock via two separated Network Operation Centres:


Connection of server systems to the World Wide Web:
Innter.Net© server systems are connected to one of the world's most powerful backbones (Tier 1) via multiple 9.6 Gbit/s connections (approximately the performance of 10,000 conventional DSL connections).

In case of any connection problems, state-of-the-art routers and switch systems ensure a continuous connection with transparent takeovers by equally capable backup systems.

That means nobody but us at the NOC notice.(NOC = Network operation centre)..


Server performance
The redundant systems of the business webserver are based on Intel© XEON™ DP 4-way multiprocessor server systems which offer constant high performance of page delivery as well as script and database processes. These systems show their merit especially in the area of script processing and database queries. Thereby the server systems utilise less than 20% of their capacities on average, in order to provide full performance even during short-term performance peaks.


DNS servers with worldwide server location distribution:
The Domain Name System (DNS) is one of the most important services on the Internet. The DNS is indispensable in order for visiting desired websites on the Internet and for email comunication..



Advantages of distributed DNS servers:
The decentralized DNS operation of Innter.Net© not only drastically increases the availability of of your websites. It also noticeably decreases the response time (the time it takes from the input of the URL in the browser until the page starts appearing). This is particularly noticeable when accesses are made from overseas, i.e. when international visitors wish to access your website.

Supposing a visitor to your website is in the USA, one of the Domain Name Servers located in the USA can react immediately. Without the distribution, the data stream for the DNS request may have to travel halfway around the world to reach a DNS server.


Reduced response time:
The so-called response time - the time it takes to deliver the website to the visitor - is, according to studies and alongside a user-friendly design, the most important design criteria for a website.

Slow response times often lead directly to a loss in trust and a reduction in visitor traffic, because the users seek the desired information elsewhere.

All measures taken to stabilize and shorten the response times will result in an improvement in the usability of your website and in the end will make themselves noticed in visitor frequency and acceptance of your website.