If you want to present yourself professionally on the Internet today, you need more than just web storage in some data centre.

Web-presences have become a critical point of enterprises, especially with processes such as online ordering and electronic communication, where disruptions or system failures have grave consequences for the productivity and the image on an enterprise. The availability of services must be ensured for the constant operation of facilities. At the same time, the growing complexity of existing web-presences leads to an increasing probability of failure of the complete system.

Innter.Net© undertakes the complete hosting of your Internet-presence and applications for you - attended around-the-clock by our Network Operation Centres (NOC). Our technicians always have an eye on the systems via sophisticated monitoring, and can thus act proactively.

Reliability of server systems:
Defective parts can be exchanged during running operation due to Hotswap hardware components. A Hotstandby server system is available which will automatically stand in for a defective system in case of a complete disruption.

Around-the-clock surveillance:
All Internet connections, server systems, as well as single server services such as webserver services, MySQL database services, e-mail services and many more are monitored by two physically independent network surveillance centres (Network Operation Centre = NOC). The monitoring measurements are recorded for analysis and optimisation purposes. Disruptions are recognised within seconds and forwarded to certified technicians.

Error source occurrences are logged in detail and interpreted to avoid disruptions in the long term.

Data security:
To offer protection from data theft and data loss, Innter.Net© has an effective multi-level surveillance concept. From access control and video surveillance in the data centre, server cabinets with combination locks to extensive firewall mechanisms and sophisticated data backup systems.

Physical surveillance:
A multi-level security concept protects the technical equipment from unauthorised access or other intrusions

• Video surveillance (inside and outside)
• Access control via fingerprint and ID cards
• Building security via alarm system
• Building surveillance via security services

Early fire recognition:
Fire alarms covering the entire area ensure an early warning in case of fire. These alarms are equipped with a direct connection to the local fire department. The early fire recognition system constantly monitors all sensors to ensure their functionality. Errors generate an alarm..


Firefighting:
Professional and quick firefighting is ensured due to the direct connection to the fire department.
 

Air cooling & handling sytem:
The data centre are equipped with a high performance air conditioning systems. Its star topology with redundant pump systems provides independently controllable air conditioning in all the rooms. The typical temperature fluctuation in the technology rooms is less than 0.2 degree Celsius.

Power supply:
We also emphasise the system stability and redundancy of the power supply.
The systems for supplying power are based on redundant external connections with separate house connections as well as redundant UPS systems on the basis of accumulator. If necessary, diesel power generators are used to maintain the supply of power.

Data security through backup
A multi-level backup plan for all relevant systems secures your data from loss e.g. due to hardware damage. On the basis of the backup plan, the data is secured internally on the system as well as on external storage media.

Access control via firewalls
Thought-out firewall concepts and access controls on software level ensure that access to the vital functions of the server systems is only granted to the authorised Innter.Net© administrators.

Availability of business webserver:
The typical system availability is > 99.9% annual mean.