This revocation policy is
valid for private persons only, not for companies.
After entering your order into our system a
confirmation request will be sent to
your email address given in your order. You can
revoke your order without giving any reasons and
delete your data in our systems by following the
instructions for deleting your order in this message.
You can revoke your order without giving any reasons
additionally in text form (fax or letter). If you
want to revoke your not yet confirmed order for any
reason in text form, please submit your revocation
note either by fax or by postal mail.
You can find our contact addresses at
In case of an effective revocation, services
received by both sides are to be reimbursed and
possibly used services returned. Should you not be
able to fully reimburse the services, or should you
only be able to partly reimburse the services
or only in a worsened state, you may have to pay
By confirming your order following the instructions
in the confirmation request
your ordered services will be installed in our
systems immediately and your right
of withdrawal ceases herewith.